Help centre

Short answers to the common questions. Still stuck? Email hello@clipyeti.com.

• Getting started

  Make your first clips with ClipYeti: sign in, upload a recording, pick the clips you like, edit and export.

• Plans, credits and billing

  How ClipYeti's credits and analysis minutes work, how to change or cancel your plan, receipts, tax and refunds.

• Rights and copyright

  Which videos you can clip with ClipYeti, how Creative Commons credit works, and what to do if your work was used without permission.

• Posting to YouTube, TikTok and Instagram

  How posting clips from ClipYeti to YouTube Shorts, TikTok and Instagram Reels works, and when it becomes available.

• Troubleshooting

  What to do when an upload stops, processing fails, a clip looks wrong or an email doesn't arrive.

• Delete your data

  How to delete a video, your voice copy, your connected YouTube, TikTok or Instagram data, or your whole ClipYeti account.