Delete your data
You can delete your data from ClipYeti yourself, at any time. Download anything you want to keep first: Settings, Your data, Export my data gives you one file with your account, projects, clips, transcripts and billing history.
One video. Open the project and choose Delete this video at the bottom of the page. The video and its transcript, clips, previews and exports are deleted straight away. You can’t delete a video while it is still being processed. Videos you never export a clip from are also deleted automatically, 30 days after upload on Free and 90 days on paid plans, and we email you 7 days before.
Your voice copy. In Settings, choose make or delete an AI copy of your voice, then delete it. It is deleted from our voice provider too.
YouTube, TikTok and Instagram. In Settings, choose Disconnect next to the account. This removes our access and deletes the data we copied from it: the video details from your YouTube channel, and the view counts of clips you posted. You can also remove ClipYeti’s access from the other side: for Google and YouTube at myaccount.google.com/permissions, and for TikTok or Instagram in that app’s settings for connected apps.
Your whole account. In Settings, under Delete your account, type your email address and choose Delete my account. You are signed out everywhere and any plan ends straight away. Your videos and clips are deleted within 24 hours and your other records within 30 days. Billing records are kept for 5 years, because Australian tax law requires it.
Can’t sign in, or want us to do it? Email legal@clipyeti.com from the address on your account and we will delete your data for you, within 30 days. Our Privacy Policy explains your rights in full.